Focus, focus, focus is a phrase I have repeated often over the years to help business people and entrepreneurs define their business strategy. Peter Drucker coined the phrase more than fifty years ago and I still think it makes a lot of sense. The ZigZag Principle is put forward by Rick Christiansen as an approach to starting up and growing a business successfully. It was the sharp contrast between these two concepts that intrigued me enough to read Rick’s book. Continue reading “Focus, Focus, Focus or Zig Zag”
In March 2000, Harvey Thompson of IBM published a book, “The Customer-Centered Enterprise: How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First” (McGraw-Hill).
Continue reading “7 Habits Of A Truly Customer-Centric Selling Organization”
This week has rightly been taken up with the eulogies for Steve Jobs, that remarkable man who died this week. So a rumor which normally would have received a great deal of newspaper speculation went almost unnoticed.Continue reading “Should Microsoft buy Yahoo”
Continue reading “Being really mobile friendly”